User interviews were conducted with 10 participants to help us understand our potential users. Of the 10 participants 5 of them more closely identify with someone who would seek volunteer support. The other 5 were people who would be interested in volunteering their time. Interviews were conducted with zoom and recorded for analysis.
A preliminary coding scheme was created with the following categories. Motivation to volunteer, Incentive to volunteer, Barriers to volunteering, Safety concerns, Task search methods, Expectations, Types of tasks, Types of communication, and Additional features. Interview data was transcribed and sorted into each code category.